During the fall semester of 2015, we had our first experience with a service dog on our college campus.  We had many questions from the get-go about the process and were referred to Kristin Hartness by the family of the student who was going to have the service dog on campus.  Kristin was able to help us navigate the process, helped us to properly introduce the dog to the campus environment, and explained to us what our legal responsibilities were.  She was beyond helpful when we ran into issues with the student not being able to care for the dog properly, as well as the dog not being trained properly and or acting appropriately in public.  I would highly recommend Kristin to any school environment that is looking for guidance in this process.  Her service to us was very much appreciated and we felt extremely lucky to have someone like her to help us throughout the entire process.

Karley Batalon
Disability Support Services Coordinator
Dean College

- Karley B Dean College